Frequently asked questions
Orders placed on weekdays before 3 p.m. are dispatched the same day and typically delivered within 2-3 business days. The minimum order value is €75,-, and free delivery is available for orders exceeding €150,-.
To view our full range of products and prices, simply create an account. For a detailed breakdown of shipping costs by country, please consult ourshipping cost table.
All orders are shipped directly from our warehouse. If you place your order before 3 p.m. and complete payment using credit card, iDeal, Mr. Cash, PayPal, Bancontact, or C.O.D., your order will be dispatched on the same day.
We use DPD for shipping. Deliveries to the United Kingdom typically arrive within 2 business days, while deliveries to Ireland, Scotland, and Wales take approximately 3 business days (regional exceptions may apply). For precise delivery times, please visit the DPD website.
All our products are shipped from our storage. Did you order before 3.00 p.m. and did you pay by creditcard, iDeal, Mr. Cash, Paypal, Bancontact or C.O.D., then we send your order out the same day. All our deliveries are shipped by DPD, who deliver orders to the United Kingdom within 2 days, to Ireland, Scotland and Wales in 3 days (some regions excepted). See the website of DPD for the exact delivery times.
Our webshop displays real-time stock levels for all products, allowing you to order any quantity currently available. Should you require larger quantities than what is shown, please contact us to explore additional options. Many of our products are also available in bulk, thanks to our adjoining showroom and regular stock replenishments.
Yes, all items offered by Menga Trading are fully compliant with European regulations and are guaranteed to be free of nickel, lead and cadmium.
Each order is carefully inspected prior shipping. If you receive a defective item, please contact us at info@mengatrading.com. In your email, include a description of the issue along with a clear photograph of damaged item. We will either issue a credit to your account or send a replacement product.
Please check your order upon delivery, as we can only process claims reported within 48 hours of delivery.
Yes, Menga Trading operates a cash-and-carry showroom in Valkenswaard. Before visiting, we recommend browsing our website to create a list of the items you are interested in. Please note that we exclusively supply to resellers. To make purchases, you will need to register online or bring your commercial registration documents when visiting.
In the showroom, products can be purchased individually, with a minimum purchase value of €75,- (excluding VAT).